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February 16, 2020
Managers don’t make difficult decisions

Contrary to popular belief, managers are not there to ‘make difficult decisions’. What makes a decision difficult usually, is a lack of information. What makes a decision dangerous is the lack of knowledge of how to use that information. If a manager selects one item from a list of choices or approves an initiative instead […]

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September 29, 2023
Ways of Working: 5 improvements for leaders

Most ways of working still rely on functional hierarchy, where managers make decisions and workers do the work. Managers know they can't change this work structure, but they can transform its effectiveness without asking for permission and without needing a budget. Before exploring the changes that transform the way people work, we need to recognise […]

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December 8, 2019
Agile Delivery: you Want it, you Need it, but you Can’t Have it

Agile Delivery means putting value in your customer’s hands in weeks not years. It also means being able to change your mind about what you want to deliver, as often as the market demands.

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